TERMS & CONDITIONS
Last Updated: September 2026
Welcome to Ashapura Tours & Taxi Services Jaisalmer. These Terms & Conditions govern your use of our website and our taxi, transportation and travel-related services.
By using our website or booking our services, you acknowledge that you have read and agreed to these Terms & Conditions.
1. Our Services
Ashapura Tours & Taxi Services Jaisalmer provides travel and transportation services including, where available:
- Jaisalmer local sightseeing
- Airport transfers
- Outstation taxi services
- One-way taxi services
- Round-trip travel
- Rajasthan tour transportation
- Tour packages
- Vehicle hire and related travel services
Services are subject to vehicle availability and confirmation.
2. Booking
Customers may make enquiries or bookings through our website, phone, email, WhatsApp or other available communication channels.
A booking is considered confirmed only after confirmation from Ashapura Tours & Taxi Services
Customers should provide accurate:
- Name
- Contact number
- Pickup location
- Destination
- Travel date
- Pickup time
- Number of passengers
- Vehicle requirements
Incorrect information may result in delays or additional charges.
3. Vehicle Availability
The vehicle shown or selected during an enquiry is subject to availability.
If the requested vehicle is unavailable, we may offer a similar or alternative vehicle suitable for the journey, subject to customer approval.
Vehicle images on the website may be representative and may not always depict the exact vehicle assigned for a particular booking.
4. Fares and Pricing
Taxi fares may vary depending on:
- Vehicle type
- Distance
- Travel duration
- Pickup and drop-off locations
- One-way or round-trip service
- Local sightseeing requirements
- Outstation travel
- Waiting time
- Additional stops
- Toll charges
- Parking charges
- State taxes or other applicable charges
The final applicable fare should be confirmed with Ashapura Tours & Taxi Services before the journey.
Displayed rates may be changed or updated without prior notice.
5. Additional Charges
Additional charges may apply for services or expenses not included in the agreed fare, including where applicable:
- Toll taxes
- Parking charges
- Permit charges
- Entry fees
- Extra kilometres
- Additional waiting time
- Additional stops
- Route changes
- Driver allowance, where applicable
- Other government or third-party charges
Customers should confirm inclusions and exclusions before booking.
6. Cancellation
Cancellation terms may depend on the vehicle, journey type, booking value and time remaining before departure.
Customers should contact us as soon as possible if they need to cancel or modify a booking.
Any applicable cancellation charge will be communicated at the time of booking or cancellation.
7. Rescheduling
Customers may request a change to:
- Travel date
- Pickup time
- Pickup location
- Destination
- Vehicle requirement
Rescheduling is subject to availability and may result in additional charges.
8. Pickup and Drop-Off
Customers are responsible for providing accurate pickup and drop-off details.
We will make reasonable efforts to provide timely pickup; however, delays may occur due to:
- Traffic
- Road conditions
- Weather
- Vehicle breakdown
- Accidents
- Government restrictions
- Unforeseen circumstances
9. Customer Responsibilities
Customers agree to:
- Provide accurate booking information
- Follow applicable travel and safety requirements
- Treat drivers and service personnel respectfully
- Avoid damaging the vehicle
- Not use the vehicle for unlawful purposes
- Follow applicable safety instructions
10. Vehicle Use
Passengers must not:
- Carry illegal or prohibited items
- Damage vehicle interiors or equipment
- Engage in unsafe behavior
- Smoke where prohibited
- Overload the vehicle beyond its permitted capacity
The customer may be responsible for reasonable costs resulting from damage caused by intentional or negligent behavior.
11. Driver and Safety
Our drivers are expected to provide professional and safe transportation.
Customers must follow reasonable instructions relating to vehicle safety and travel conditions.
Seat belts should be used where available and required.
12. Travel Delays
Ashapura Tours & Taxi Services will make reasonable efforts to provide services on time. However, we are not responsible for delays caused by circumstances beyond our reasonable control, including:
- Heavy traffic
- Road closures
- Weather conditions
- Natural events
- Accidents
- Government restrictions
- Vehicle or infrastructure failures
- Other unforeseen circumstances
13. Tour Packages
Tour packages may include transportation and selected travel services as specifically communicated at the time of booking.
Package inclusions and exclusions should be confirmed before payment.
Attractions, entry tickets, accommodation, meals, activities, guide services or other expenses are not included unless specifically stated.
14. Customer Belongings
Customers are responsible for their personal belongings during the journey.
Ashapura Tours & Taxi Services is not responsible for loss or damage to personal belongings left in or around a vehicle, except to the extent required by applicable law.
Customers should check the vehicle before leaving it.
15. Website Information
We make reasonable efforts to keep website information accurate and up to date.
However, information such as:
- Vehicle availability
- Prices
- Tour package details
- Images
- Routes
- Travel times
may change without prior notice.
Website content should not be considered a guarantee of availability.
16. Third-Party Services
Certain travel arrangements may involve third-party service providers.
Where applicable, their services may be subject to their own terms and conditions.
17. Payments
Where payment is required, customers must use the payment method communicated by Ashapura Tours & Taxi Services.
Customers are responsible for providing accurate payment information.
Any payment-related charges or applicable fees will be communicated where relevant.
18. Refunds
Any refund will be subject to the applicable booking and cancellation conditions communicated at the time of booking.
Refund processing time may depend on the payment method or financial institution used.
19. Limitation of Liability
Ashapura Tours & Taxi Services will make reasonable efforts to provide reliable travel services.
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses resulting from delays, cancellations, changes in travel plans or circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited.
20. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Introduce malicious software
- Copy website content for unauthorized commercial use
- Use the website for unlawful purposes
- Interfere with website security or operation
21. Intellectual Property
Website content, including text, graphics, logos, images, design elements and other materials, may belong to Ashapura Tours & Taxi Services or its respective licensors.
Unauthorized copying, reproduction or commercial use is prohibited unless permitted by the owner.
22. Changes to Terms
Ashapura Tours & Taxi Services may update these Terms & Conditions from time to time.
Updated terms will be published on this page. Continued use of the website or services after an update may constitute acceptance of the revised terms, subject to applicable law.
23. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of the appropriate courts/authorities having jurisdiction over the relevant matter and location, subject to applicable law.
24. Contact Us
For bookings, cancellations, complaints or questions regarding these Terms:
Ashapura Tours & Taxi Services Jaisalmer
Email: ashapuratureandtexiservice@gmail.com
Phone: 8866510316